Concierge service
The rental is the easy part. The service is the product.
Anyone can drop a trailer. What follows is what you are actually paying for — and it is included in every booking, not itemised as an upgrade.
Included as standard
What happens around your event
01
Pre-event site review
Access route, placement spot, ground condition, power and water confirmed before the quote is issued.
02
Scheduled delivery
We arrive ahead of your vendor schedule; before crew call, before guest arrival, before the photographer.
03
Placement and levelling
Positioned where you want it, levelled, and set up with the entry platform and handrails.
04
Full stocking
Both suites stocked with consumables and prepared before the doors open.
05
Walkthrough
A short handover with you, your planner or the locations department.
06
Discreet collection
Picked up on an agreed window, after wrap or the following morning.
Available on request
Additions for longer or larger events
Quoted alongside your booking. Tell us what the day looks like and we will recommend only what it needs.
- On-site attendant for the duration of your event
- Mid-event restocking and refresh
- Extended or multi-day placement with scheduled servicing
- Overnight holds for productions and multi-day events